FAQs

Your Questions, Answered

Get clear, straightforward answers about who can receive services, what support is available, where care is offered, and how the Veteran Wellness Alliance and Check-In help veterans and families access the mental and brain health care they deserve.

Who is eligible for mental and brain health services?

Mental and brain health services through Check-In are accessible to a diverse range of individuals, including veterans, service members, families, caregivers, and survivors.

Where are services provided?

With our collaborative effort through the Veterans Wellness Alliance, Check-In provides mental and brain health services in all 50 states, Washington, D.C., and Puerto Rico. We offer in-patient and outpatient services as well as telehealth options, depending on your individual needs and geographic location.

Am I able to receive care if I do not have an honorable discharge?

Yes, you and your loved ones are able to receive mental and brain health services regardless of your discharge and length of service. The Veteran Wellness Alliance will work with you to find a provider within our clinical partners that are able to serve your needs.

Is there a cost to receive clinical services for myself or a loved one?

Through the Veteran Wellness Alliance, Check-In’s clinical providers offer mental and brain health services to you and your family at no cost.

How can I learn more about the Veteran Wellness Alliance and Check-In?

To learn more about the Veteran Wellness Alliance and Check-In, please contact us at info@veteranwellnessalliance.org.